Is Your Website Safe

Is Your Website Safe? Have you asked yourself if the fictional situations from the show “Mr. Robot” could become a reality? Is your website at risk for potential hackers? Not with SDB Creative Group on your side! I know you've heard the chatter regarding the recent ransomware attack “WannaCry” that infected more than 300,000 computers [...]

Earn And Keep Customer Trust

Price Or Trust? What mostly comes into play when a customer decides to buy or not buy? Price? Think again. The answer we're looking for here is trust. If a customer doesn't trust a brand, all the discounts in the world won't change their minds. Trust Leads To Loyalty An example of this can be [...]

By | 2016-11-17T08:00:13+00:00 November 17th, 2016|Customer Service, Marketing, Uncategorized|0 Comments

Social Media Marketing: Grow Your Social Following

This week, we are giving you tips to increase customer satisfaction using social media. We've discussed topics from addressing customer concerns to making your brand real and relatable...all with nothing but your social presence! But today we are discussing a topic that is sure to satisfy your customers...with one word. 4. Grow Your Social Following [...]

By | 2015-09-24T08:00:17+00:00 September 24th, 2015|Customer Service, Social Media, Uncategorized|0 Comments

Social Media Marketing: Get Feedback

This week, we are giving you specific ways to increase the satisfaction of your customers using social media marketing. (If you've missed any, catch up here!) Have you ever been in a position where you were curious about the thoughts of your customers towards a something specific? You can easily use social media marketing to [...]

By | 2015-09-23T08:00:48+00:00 September 23rd, 2015|Customer Service, Social Media, Uncategorized|0 Comments

Social Media Marketing: Real & Relatable

Believe it or not, social media isn't just for seeing pictures of other people's vacations and watching cat videos... This week, we are giving you ways you can increase customer satisfaction with social media marketing. Yesterday, we discussed how you can (should) respond to customer's questions, concerns, comments, complaints, etc. that are posted on social [...]

By | 2015-09-22T08:00:18+00:00 September 22nd, 2015|Customer Service, Social Media, Uncategorized|0 Comments

What First Impression Does Your Business Make?

We’ve all heard that first impressions are everything. What first impression does your business make? Chances are, most occur at your front desk. The great motivational speaker, Zig Ziglar, referred to the receptionist as one of the most critical persons in the sales process. This person literally has the power to break a sale, and [...]